Here at UNTHIN, we understand that hair loss is a complex issue. That’s why we have dedicated our time to develop the best formulation to combat hair loss and encourage regrowth, which has already helped around 40,000 men regain their confidence.
We are so confident in our unique product that we’ve decided to offer you a risk-free money-back guarantee. That’s right; if you’re not seeing results, we’ll refund your money.
To qualify for this money-back guarantee, please follow the process outlined below. Failure to do so may hinder our ability to successfully review your progress and provide appropriate support:
Step One: Complete our medical questionnaire and ensure your acceptance onto our treatment plan. Our health professionals will review the questionnaire, and upon acceptance, you will receive an email confirming your approved order.
Step Two: Reply to this email with your full name, delivery postcode, and five photos of your head (Front, Back, Left Side, Right Side, Top). Ensure that these photos are clear and taken in good lighting conditions.
Step Three: Every 28 days, you will receive an email confirming the dispatch of your new hair loss treatment spray. Reply to this email with the information and photos mentioned in Step Two. This enables our team of experts to track your progress throughout your journey, which must be done every 28 days for the full duration.
Step Four: If, after 180 days, you feel that the treatment plan has not been effective, you can contact our medical team for a full refund. This should be done between day 180 and day 210. Our team will review your case, and if the treatment spray has not had the desired effect, we will refund you as part of the money-back guarantee offer.
Refund requests will only be accepted after 180 days have passed since the first shipment delivery date but no later than 210 days since the first shipment delivery date.
Refunds will be issued to the payment method you used for the original purchase.